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Client Privacy Policy

Protecting your privacy is important to Drayson Design. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Drayson Design Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
 
Why we collect personal information
Drayson Design collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, website updates, special offers and other information we think you’d like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your Drayson Design products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
 
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you purchase a new Drayson Design product, sign up for Drayson Design Internet services, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
 
To save you time and make our Web services even easier to use, some areas of the Drayson Design Web site allow you to create an “Drayson Design Client ID ” using your personal information.
 
When we disclose personal information
Drayson Design may occasionally share your personal contact information with carefully selected technology companies, to keep you informed about related products and services. For example, when new web software is released, we may work with the developer to ensure that you’re aware of the latest updates available to you.
 
Drayson Design works with other companies that help us provide Drayson Design products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Drayson Design’s policies.
 
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
 
How we protect your personal information
Drayson Design safeguards the security of the data you send us with physical, electronic and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
 
Access to your personal information
You always have access to the information we have about you. If you would like to review personal information that Drayson Design may have about you, email us at privacy@DraysonDesign.com
 
Collecting other personal information
When you browse Drayson Design’s Web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
 
In some of our email to you, we use a “click-through URL”. When you click one of these URLs, you pass through our Web server before arriving at the Web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
 
Our company-wide commitment to privacy
Drayson Design does not knowingly solicit personal information from children or send them requests for personal information.
 
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
 
The Drayson Design Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.