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Client
Privacy Policy
Protecting your privacy is important to Drayson Design.
We strive to keep your personal information confidential.
By ensuring that you are aware of and understand the Drayson
Design Customer Privacy Policy, we can provide you with
better service. Please take a moment to read the following
policy to learn how we handle your personal information.
Why we collect personal information
Drayson Design collects and uses your personal information to give you
superior customer service, to provide you with convenient access to our
products and services, and to make a wider range available to you. In
addition, we use your personal information to keep you up to date on
the latest product announcements, website updates, special offers and
other information we think you’d like to hear about. This may occasionally
include information from other technology companies about products and
services that can add value to your Drayson Design products. From time
to time, we may also use your personal information to contact you to
participate in a market research survey, so that we can gauge customer
satisfaction and develop better products.
How we collect personal information
We collect information about you in several ways. For example, we might
ask for your contact information when you correspond with us, call us
to make a purchase or request service, or participate in an online survey.
In addition, when you purchase a new Drayson Design product, sign up
for Drayson Design Internet services, or ask to be included in an email
mailing list, we collect and store the information you provide in a secure
database.
To save you time and make our Web services even easier to use, some areas
of the Drayson Design Web site allow you to create an “Drayson
Design Client ID ” using your personal information.
When we disclose personal information
Drayson Design may occasionally share your personal contact information
with carefully selected technology companies, to keep you informed about
related products and services. For example, when new web software is
released, we may work with the developer to ensure that you’re
aware of the latest updates available to you.
Drayson Design works with other companies that help us provide Drayson
Design products and services to you, and we may provide your personal
information to these companies. For example, we give shipping companies
this information so they can deliver your products efficiently. The information
they receive is for shipping and delivery purposes only, and we require
that the companies safeguard your personal information in accordance
with Drayson Design’s policies.
At times we may be required by law or legal process to disclose your
personal information. We may also disclose information about you if we
believe that disclosure is necessary for the public interest.
How we protect your personal information
Drayson Design safeguards the security of the data you send us with physical,
electronic and managerial procedures. We urge you to take every precaution
to protect your personal data when you are on the Internet. Change your
passwords often, use a combination of letters and numbers, and make sure
you use a secure browser.
Access to your personal information
You always have access to the information we have about you. If you would
like to review personal information that Drayson Design may have about
you, email us at privacy@DraysonDesign.com
Collecting other personal information
When you browse Drayson Design’s Web site, you are able to do so
anonymously. Generally, we don’t collect personal information when
you browse - not even your email address. Your browser, however, does
automatically tell us the type of computer and operating system you are
using.
In some of our email to you, we use a “click-through URL”.
When you click one of these URLs, you pass through our Web server before
arriving at the Web site that is your destination. We track click-throughs
to help us determine your interest in particular topics and measure the
effectiveness of our customer communications.
Our company-wide commitment to privacy
Drayson Design does not knowingly solicit personal information from children
or send them requests for personal information.
If we are going to use your personal information differently from that
stated at the time of collection, we will try to contact you via email
using the most recent information we have. If you have not given us permission
to communicate with you, you will not be contacted, nor will we use your
personal information in a new manner.
The Drayson Design Customer Privacy Policy is subject to change at any
time. We encourage you to review the privacy policy regularly for any
changes.
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