Backup and Security Solutions Announced
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As websites become more complex and feature rich, the threat of hacking becomes more important. Drayson Design have put together security update and backup solutions to help combat these new threats.
Security and Feature Updates Solution
Update Package - We will undertake to upgrade and update Wordpress & plugins, Zen Cart, Joomla and Gallery 2 within 16 working hours of the patch being released. All updates will be reported to you via email.
* Migrations not included
Pay As You Go Solution - A full backup of your website, supplied on disk, posted to you by Royal Mail, recorded delivery. This solution can be requested at any time.
Daily Backup Solution - (recommended for ecommerce and database driven sites) - full offsite backup of all files, databases and email** once a day - 10 days retention, maximum of 3 recovery requests per year (a request can be for the whole website, or for a single file) - The recovered files will be stored in a temporary directory in your web space. Additional technical support can be ordered at the time of recovery for installation of recovered files.
** Only emails that are on the server at the time of the backup will be retained.
Full Backup Solution with Hacking Recovery Insurance - (recommended for mission critical websites) includes everything from daily backup package, with a maximum of 1 recovery request per month, plus hand-holding support and security hacking recovery insurance*** allowing us to replace a hacked website with the last known working version, or if at all possible replace just the hacked files. All work is carried out by a Drayson Design technician within 1 working day, or at weekends and evenings for an additional emergency fee.
*** This option is only possible providing a hacked website is reported within the 10 day retention period.
For prices and information on these packages, please call the office: 020 8651 2127
Backup packages and update packages will run concurently with your hosting package. If your hosting renewal has less than 12 months to go, then fees will be charged pro-rata from the time of ordering until your renewal date.
4 November 2009 14:16